SUN075 - Eliminating Preconceived Notions of "Difficult" Clients: Kumbaya Doesn't Always Work

As work and funding demands increase during the provision of CRT, personalities, frustrations and genuine dislikes of others can also increase. There are times when parties have to overlook these issues to accomplish the end goals. Often times, one's own biases can exaggerate these issues. Understanding and owning our own issues can result in greater comfort and ease during these times.